1. BASIC PROVISIONS
1.1. Website www.linar.bg hereinafter referred to as "E-SHOP" is maintained by "Linar" Ltd., registered in the Commercial Register at the Registry Agency with UIC 206207171, headquartered in the city of Haskovo and management address. With registered office and registered address. +359 887 625 918.
1.2. These General Terms and Conditions are intended to regulate the relationship between Linar Ltd, hereinafter referred to as the SUPPLIER, and the users of the ELECTRONIC SHOP, hereinafter referred to as the CLIENTS.
1.3. The terms of use of www.linar.bg are binding for all CLIENTS of the ELECTRONIC SHOP.
1.4. Any use of the ELECTRONIC SHOP means that you have carefully read the Terms of Use and have agreed to abide by them unconditionally.
1.5. The Terms of Use may be changed at any time, unilaterally by the SUPPLIER and at its discretion. Such changes shall take effect immediately upon posting on the WEBSITE and shall be binding on all CLIENTS.
1.6. The SUPPLIER will inform the CUSTOMERS of any changes to the Terms of Use by publishing them on the WEBSITE. CUSTOMERS are obliged to check for changes to the Terms of Use of the ELECTRONIC SHOP each time they visit the page. If you continue to use the ELECTRONIC SHOP, you expressly agree to the changes made.
2. DEFINITIONS/ABBREVIATION
2.1. Customer - any person who has manually, by software, technical device or all together, typed the e-mail address into their browser or accessed the ELECTRONIC SHOP via a redirect from another Internet site and uses the ELECTRONIC SHOP in any way, including but not limited to browsing it, placing orders through it, purchasing or performing any other action through it.
2.2. BUYER - a person aged 18 or over who has entered into a distance purchase contract with the SUPPLIER via the ELECTRONIC SHOP.
2.3. Contract - the contract concluded remotely between the SUPPLIER and the BUYER for the purchase and sale of goods through the ELECTRONIC SHOP, an integral part of which are these Terms of Use.
2.4. Browser - a software application that is used to play hypermedia documents and web navigation (web site), display and interact with text, images, video, music, games and other information.
2.5. Interface - a combination of graphical objects associated with programming code, by means of which the CLIENT communicates with the ELECTRONIC SHOP in a manner accessible to him.
2.6. Malicious Acts - acts or omissions that violate Internet ethics or cause harm to persons connected to the Internet or associated networks, sending unsolicited commercial mail (SPAM), gaining access to resources with someone else's rights and passwords, exploiting flaws in systems for personal gain or to obtain information (HACK), committing acts that may qualify as industrial espionage or sabotage, damaging or destroying systems or information arrays (CRACK), sending Trojan horses or causing the installation of viruses or remote control systems, interfering with the normal operation of other users of the Internet and associated networks, committing any act that may qualify as a criminal offence or administrative offence under Bulgarian law or other applicable law.
2.7. User profile - a separate part of the ELECTRONIC SHOP containing information about the CUSTOMER required by www.linar.bg., stored with him, used and processed solely for the purposes referred to in Article 4, para. 1, item 3 of the Personal Data Protection Act, as access to the user profile by the CLIENT is made by entering a username and password. The user profile also serves the communication between the CUSTOMER and the SUPPLIER.
2.8. Password - a code of letters, numbers and symbols which, together with the username, individualizes the CLIENT and which, together with the username, is used to access the CLIENT's account.
2.9. A username is a unique code of letters, numbers and characters chosen by the CUSTOMER, by means of which the CUSTOMER identifies himself in his relationship with the SUPPLIER.
2.10. Selling price - the quoted price of the good or service in Bulgarian lev, including value added tax.
2.11. Working Day - every single day from Monday to Friday, from 09:00 - 17:00, except statutory holidays.
3. USE OF THE E-SHOP
3.1. Through the ELECTRONIC SHOP CLIENTS have the opportunity to conclude contracts for the purchase and delivery of goods offered by the SUPPLIER, as well as to perform the following activities:
3.1.1. Register and create a user profile;
3.1.2. To make electronic statements in connection with the conclusion or performance of contracts with the SUPPLIER through the interface of the ELECTRONIC SHOP page available on the Internet;
3.1.3. To review the goods, their characteristics, prices and delivery terms.
3.1.4. To conclude contracts for the purchase and sale of the goods offered by the SUPPLIER in the ELECTRONIC SHOP;
3.1.5. To make any payments in connection with the contracts concluded with the SUPPLIER, according to the payment methods supported by the ELECTRONIC SHOP.
3.2. The CLIENT may use the ELECTRONIC SHOP to conclude contracts for the purchase and sale of goods freely or through a created user profile. When making a purchase through his/her user account, the CLIENT shall enter the user name and password chosen by him/her for remote access.
3.3. The name and password for remote access shall be determined by the CUSTOMER, through electronic registration on the SUPPLIER's website.
3.4. When registering, the CLIENT undertakes to provide correct and up-to-date data. In the event of a change, the CLIENT is obliged to promptly update the data provided in his/her profile.
3.5. In the event that the CLIENT's registration is made using a profile on web social networks or other networks, the party to the contract shall be the person who is the owner of the profile used for the registration in the respective social or other network. In this case, the SUPPLIER has the right to access the data necessary to identify the CUSTOMER on the relevant social or other network.
3.6. The username with which the CLIENT registers does not give the CLIENT any rights other than the right to use the specific username within the ELECTRONIC SHOP. The SUPPLIER does not verify and is not responsible for the authenticity of the username, for whether it affects the rights of third parties and in particular the right to name or other personal rights, the right to a trade name (company), the right to a trademark or other intellectual property rights.
3.7. You must not misuse this website by intentionally introducing viruses, Trojan horses, worms, logic bombs or any other software or technologically harmful or damaging material. CLIENTS may not attempt to gain unauthorized access to this website, any server on which the website is hosted or any server, computer or database connected to our website. CUSTOMERS shall not attack this website by any denial of service attack or distributed denial of service attack. SUPPLIER will report any failure to comply with these Terms of Use to the appropriate authorities and will cooperate with them to determine the identity of the attacker. Also, in the event of non-compliance with this clause, permission to use this website will be terminated immediately. The SUPPLIER shall not be liable for any damage or harm resulting from a denial of service attack, virus or any other software or technologically harmful or damaging material that may affect the CUSTOMER's computer, IT equipment, data or materials as a result of using this website or downloading content from this website or those to which this website redirects you.
3.8. The CUSTOMER agrees that the characteristics or prices of the goods offered through the ELECTRONIC SHOP may be changed by the SUPPLIER at any time. Due to technical reasons, they may contain errors for which the SUPPLIER apologizes in advance to its Customers.
3.9. The SUPPLIER endeavours to provide the most relevant and important information about the goods to the CUSTOMERS, but information about some products may be incomplete.
3.10. All goods are sold while stocks last, even if this is not explicitly stated in the ELECTRONIC SHOP.
3.11. The ELECTRONIC SHOP may contain links to other sites. The SUPPLIER is not responsible for the privacy policies of websites that it does not administer, or any other information contained therein.
3.12. The SUPPLIER shall endeavour to maintain the accuracy of the information presented in the ELECTRONIC SHOP. However, taking into account possible technical errors or omissions in this information, the SUPPLIER specifies that the images of the goods are illustrative, indicative, accordingly the delivered goods may differ from the images.
4. ORDERING AND CONTRACT CONCLUSION
4.1. The SUPPLIER provides the following options for ordering goods from the ELECTRONIC SHOP:
4.1.1. in the ELECTRONIC SHOP;
4.1.2. by telephone;
4.1.3. by e-mail;
4.2. In the process of development of the services provided, the SUPPLIER may introduce new, subsequent ways of placing orders using remote means of agreement and communication or limit the current ones.
4.3 The order is made by adding the desired goods to the shopping cart. It is necessary for the CLIENT to follow the steps indicated in the ELECTRONIC SHOP in order to complete and send the respective order.
4.4. Items added to the cart can be purchased if available. Adding goods to the shopping cart without the order being completed does not result in the order being registered and the goods being automatically reserved for the relevant CUSTOMER.
4.5. By sending the order, the CUSTOMER authorizes the SUPPLIER to contact him in any possible way, when this is necessary in connection with the order placed or the concluded Contract.
4.6. The SUPPLIER shall have the right to refuse to execute the order placed by the CUSTOMER, for which it shall notify the latter. The refusal of the order pursuant to the preceding sentence shall not entail any liability or subsequent obligation of either party towards the other in connection therewith and accordingly neither party shall be entitled to claim compensation from the other. The following non-exhaustive circumstances may be grounds for refusal by the SUPPLIER:
4.6.1. non-acceptance by the CUSTOMER's issuing bank of the transaction when making an online payment;
4.6.2. making the monetary transaction where the funds have not been credited to the SUPPLIER's account for online payments;
4.6.3. the data provided by the CLIENT is incomplete and/or incorrect.
5. PAYMENT
5.1. The prices of the goods announced in the ELECTRONIC SHOP are in Bulgarian levs. The prices are final and include VAT as well as all other taxes and fees stipulated in the current Bulgarian legislation.
5.2. The payment of the price to the SUPPLIER is a necessary condition for the transfer of ownership of the goods.
5.3. The SUPPLIER offers the following payment methods:
- Cash on delivery;
- By credit/debit card online;
5.4. Advertised payment methods may be limited by the SUPPLIER at any time.
5.5. The CUSTOMER chooses the method of payment by pressing the appropriate button in the ELECTRONIC SHOP after completing the order.
5.6. Payment by cash on delivery is made in Bulgarian levs, directly to the courier / postal operator upon receipt of the goods. Refusal to receive the goods is a condition for termination of the Purchase and Sale Agreement. The customer may also cancel the order within the specified period of receipt, without consequences, which does not violate his right to cancel the contract.
5.7. Payments by electronic and payment card transactions shall be made according to the CLIENT's choice through authorized services. Payment is made by personal credit/debit card or your company card - under safe conditions. Credit and debit cards issued by VISA (Classic and Electron) and MASTERCARD (including Maestro if they have a CVV2/CVC2 code) are accepted.
5.8. No bank card details are stored. Refunds are made only with the card used to make the payment.
6. SHIPPING
6.1. Standard delivery
6.1.1 The standard delivery of products from the ELECTRONIC SHOP website to the CUSTOMER is free of charge for orders over 100.00 BGN. Otherwise, the amount calculated by the courier, depending on the location of the CUSTOMER, will be charged.
6.1.2 Delivery of products is only possible within the territory of the Republic of Bulgaria.
6.1.3The CLIENT shall inspect the goods at the time of delivery and handover by the Supplier or his authorised person (courier/postal operator) and if not in conformity notify the Supplier immediately.
6.1.4 The CUSTOMER has the right to specify the delivery date by specifying this in the relevant section in the shopping basket at the time of purchase.
6.1.5The delivery time depends on the availability of the selected goods. Delivery is made within 1 to 7 working days. The exact delivery time for each product is indicated for the respective product on the E-SHOP website. Further information on delivery is available on the ELECTRONIC SHOP website.
7. THE RIGHT TO CANCEL THE ORDER
7.1. The CUSTOMER / BUYER has the right, without compensation or penalty and without giving any reason, to withdraw from the contract within 14 days from the date of receipt of the goods.
7.2. The right of withdrawal under par. 1 shall not apply in the following cases:
1. for the provision of services where the service has been provided in full and its performance has commenced with the express prior consent of the CLIENT and confirmation by the CLIENT that it is aware that it will lose its right of withdrawal once the contract has been fully performed by the SUPPLIER;
2. for the delivery of goods or services whose price depends on fluctuations in the financial market which cannot be controlled by the SUPPLIER and which may occur during the period for exercising the right of withdrawal;
3. for the delivery of goods made to the CUSTOMER's order or according to his individual requirements;
4. for the delivery of goods which by their nature may deteriorate or have a short shelf life;
5. for the delivery of sealed goods which have been unsealed after delivery and cannot be returned for reasons of hygiene or health protection;
6. for the delivery of goods which, after having been delivered and by their nature, have become mixed with other goods from which they cannot be separated;
7. for the delivery of alcoholic beverages, the price of which has been agreed at the conclusion of the contract of sale, where the delivery can be made within a period not earlier than 30 days from the conclusion of the contract, and the actual value of which depends on market fluctuations that cannot be controlled by the SUPPLIER;
8. concluded during a public auction, as well as in other cases provided by law.
7.3. Where the CUSTOMER has exercised his right to withdraw from the contract, the SUPPLIER shall refund all sums paid by the CUSTOMER, including the cost of delivery, without undue delay and not later than 14 days from the date on which he was notified of the CUSTOMER's decision to withdraw from the contract. All costs for the return of the goods shall be borne by the CUSTOMER, unless otherwise stated on the ELECTRONIC SHOP page under "Returns and Exchanges".
7.4. The CLIENT expressly agrees to be reimbursed by bank transfer.
7.5. The SUPPLIER shall not be obliged to reimburse the additional costs of delivery of the goods where the CLIENT has expressly chosen a method of delivery of the goods other than the cheapest type of standard delivery offered by the SUPPLIER.
7.6. In the case of a contract of sale where the SUPPLIER has not offered to collect the goods himself, he may withhold payment of the amounts to the CUSTOMER until he has received the goods or until the CUSTOMER has produced proof that he has sent the goods back, whichever is the earlier.
8. FORCE MAJEURE
8.1. Neither party shall be liable for failure to perform its contractual obligations if such failure is due to a force majeure event. Force majeure is an unforeseeable event beyond the control of the parties which cannot be avoided.
8.2. If, within 14 (fourteen) days of the date of the relevant event, it does not cease, either party shall have the right to notify the other party that it is terminating the Contract without liability to the other for any damages it may have suffered.
11. TERMINATION
11.1. The contract between the CLIENT and the SUPPLIER shall be terminated in the following cases:
1. in case of termination and liquidation or bankruptcy of one of the parties to the contract;
2. by mutual agreement of the parties in writing;
3. unilaterally, with notice by either party in the event of failure of the other party to perform its obligations;
4. in case of objective impossibility of either of the parties to the contract to perform its obligations;
5. in case of exercising the right of withdrawal under the Consumer Protection Act.
12. FINAL PROVISIONS
12.1. If any of the provisions of these Terms of Use of the ELECTRONIC SHOP are found to be invalid or unenforceable, regardless of the reason for this, this shall not render the remaining provisions invalid or unenforceable.
12.2. The laws of the Republic of Bulgaria shall apply to any matter not covered by this Agreement relating to the performance and interpretation of these Terms.
12.3. Supervisors:
1. Consumer Protection Commission
Address. Sofia 1000, Slaveykov Square № 4A, floors 3, 4 and 6,
Tel: 02 / 980 25 24, 0700 111 22
Fax: 02 / 988 42 18
Website: www.kzp.bg
12.4. Any disputes arising between the SUPPLIER and its CUSTOMERS shall be settled amicably or, if this is not possible, by the competent court or the Consumer Protection Commission.
In case of a dispute related to an online purchase, you can use the website of European Commission ORS.
These Terms and Conditions are adopted on 01.03.2021 and come into force on the same date. Last revised on 30.06.2021.
